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When editing a questionnaire in the 'EDIT' - 'Questionnaire' tab, 'Advanced settings' are available above the questionnaire.

Find and replace words

You can easily replace words that appear repeatedly in the questionnaire. In the first field, enter the word or phrase you want to correct, and in the second field, enter the word or phrase you want to replace the first one with.

To search the questionnaire only, use the CTRL + F command.

Add page break between all of the questions

If you want respondents to see each question on its own page, you can add a page break between all questions in your questionnaire with one click.

Check the correctness of the conditions

To help you correct any errors, there is an option to 'Check the correctness of the conditions'. This feature is particularly useful if you use conditions and loops in your survey. By clicking on the bug icon, the application will warn you in a pop-up window if the survey contains errors and also where the error is located.

The application will also warn you of errors if you want to activate a survey that contains errors in the terms and conditions, without you checking that the terms and conditions are correct. More on this in FAQ >>

Using conditions is only available for users of the 2KA and 3KA packages for individuals, and for users of the business packages for groups.

Enumerate

The numbering of questions is in principle generated automatically in order (Q1, Q2, Q3, etc.), but moving or deleting questions can break the order. By clicking on the enumerate option, you can restore the correct order. This does not apply to variables which you have previously changed the names of. More on this in FAQ >>

Display collapsed view

Additional icons for the collapsed and expanded view can be found on the right-hand side.

In the collapsed view, only questions without answers are shown, which enhances transparency. Transparency is especially useful when questionnaires are complex and long. It is recommended to use the collapsed view for as few as 30 questions. You can switch between the collapsed and expanded view at any time (from one icon to the other).

If you have structured your questions into blocks or used loops, you will also see the options 'Open all blocks and conditions' and 'Close all blocks and conditions' under 'Advanced settings', which allow you to open and close your question blocks with a single click.

Structuring questions into blocks and some of the functionalities described are only available for users of the 2KA and 3KA packages for individuals, and for users of the business packages for groups.

In the ‘Edit’ – ‘Questionnaire’ tab, additional editing options are available in the question taskbar.

In the taskbar, you can:

• Open the question editor by clicking on the pencil icon;
• Add conditions by clicking on the IF icon (Conditions are only available to users of the 2KA and 3KA packages for individuals and to users of the business packages for groups.);
• Copy the question;
• Open the question preview;
• Delete the question.

For question types Category – Single answer, Category – Multiple answer and Table, the option of choosing the measurement scale type is also available:

• ordinal;
• nominal.

You can read more about the differences between ordinal and nominal scales here >>.

Some of the functionalities described are only available for users of the 2KA and 3KA packages for individuals, and for users of the business packages for groups.

For each variable, you can limit the time available for entering a response. This can be done in the 'Advanced' tab in the question settings (in the 'EDIT' – 'Questionnaire' tab), where you can select 'Time limit for answering (Timer)' and set the display time for that question. Only one timer can be set for each page. When the time is up, the survey will be redirected to the next page automatically, regardless of whether there are other questions that do not have a timer on the previous page. We therefore recommend that if a timer is set, you add a page break after each question.

Pending the next application update, it is currently not possible to utilize the timer feature in cases where the timed page is followed by a page with a question that's not visible to all respondents (eg. due to group randomization or other IF conditions). Depending on the individual survey design and methodological needs, consecutive timed pages with separate conditions may instead be interspersed with pages visible to all respondents (in cases where question order is not imperative), or all timed questions within conditions can be grouped on one page (in cases where each respondent is only shown one question out of a pool of multiple questions).

If you wish to measure the answering time for each question, you must also create a separate page for each question, since time is only measured for each page. You can enable paradata in the 'DATA' – 'Browse' tab ('+ Show columns' - 'Respondent paradata') to record, in addition to the survey data, the date and time at which the respondent arrived at a particular page of the questionnaire.

In the table with the respondent units, we then have the date and exact time of completion according to the individual pages of the survey:

• Date:
  • Begin: the exact date and time (hours, minutes and seconds) when the respondent opened the survey page (click on the URL of the link to open the survey);
  • End: The last time the respondent was active on the survey, excluding the outro page;
• Page 1: date_1: Exact time when the respondent clicked on the "Next page" button on page 1;
• Page 2: date_2: Exact time when the respondent clicked on "Next page" button on page 2;
• Page n: date_n (n = number of pages): Exact time when the respondent clicked on the "Last page" button on page n;
• The time of the outro page (end of the survey) is not visible.

The average page times are listed in the 'TEST' - 'Duration' - 'Actual time'.

During the creation of the questionnaire, in the 'EDIT' – 'Questionnaire' tab, you can use a calculation to define automatically calculated values based on the respondents' answers.

This feature is especially useful with quizzes and tests, where you are interested in the score (number of points) based on the values of individual answers. An example of use in a survey would be the calculation of a respondent’s age based on their year of birth.

You can add a calculation in the 'EDIT' – 'Questionnaire' tab by clicking on the blue plus icon in the left-hand menu, which will open All question types. Select 'Calculation' from the 'Advanced features' category. This will open a pop-up window for editing the calculation:

• First, choose a variable from the dropdown menu (e.g. Q1);
• Then specify the desired operation, where you can choose between addition, subtraction, division and multiplication;
• Select another variable from the next dropdown menu. For example, you can set the calculation of Q1 + Q2;
• If you wish to include several operations and variables, repeat these steps.

The following advanced settings can also be used when editing calculations:

• If you select the option 'Number' instead of the variable, this allows you to perform calculations with constants (e.g. multiply the variable Q1 by 10);
• You can change the order of the variables by clicking on the vertical double-headed arrow icon on the left and dragging the variables to the desired position. You can also remove a variable from the calculation by clicking on the trashcan icon to the right of the variable;
• To the left and the right of each variable, you will find plus and minus-shaped icons (Brackets), which allow you to edit brackets and ensure the correct order of arithmetic operations with complex calculations;
• In the bottom left corner ('Variable name'), you can rename the calculation. In the question text, you can also insert the value of the calculation by entering #computation_name#;
• In the bottom left corner (under the 'Variable name' field), you can determine the number of decimals for the calculation (from 0 to 10).

With quizzes and tests, you might want to set the value of individual answers (e.g. 1 for correct answers and 0 for incorrect answers) before you set up calculations. To change the answer values, click on the advanced editing icon, select the option 'Edit values' and enter the appropriate value to the left of the individual answer (e.g. 1 for correct answer and 0 for incorrect answer).

A calculation is the same as a computed value, which is available in the 'DATA' – 'Computations' – 'Computed values' tab.

The functionality is available for users of the 3KA package for individuals, and for users of the business packages for groups.

The "Voting" survey type supports the process of anonymous voting. Voting is a one-question survey ("Categories - Single answer") which allows the immediate display of the statistics of the answers. In a "Voting" survey, there is only one question, so there is no testing and no test data entries. The data also can't be edited or deleted.

1. Voting survey creation

Voting can be created by clicking on the 'Create survey' option and selecting the 'Voting' survey type.

2. Editing the voting survey

By default, there is no introduction, the exit page is hidden, and there is a pre-set question with a single answer. Here you can enter the desired question and possible answers, as well as set additional voting preferences in the left-hand window.

3. Voting survey settings

• You can choose if the voting will be an independent survey, which the respondents can access via an URL link, or if it will be embedded in a website.
• You can also select the option of the respondents selecting their gender;
• Within the 'Show intro / conclusion' section, you can set if the respondents see the intro and the exit pages;
• A graphic representation of the answers can be configured in the 'Display statistic' section. The statistics can be shown to all respondents or to administrators only.

Additional settings are displayed by clicking on the 'More settings' option:

• Survey duration or 'Survey start' and 'Survey end';
• Theme (design) choice for the survey; if you want to embed the voting in a website, then select the 'Embed' theme from the drop-down list.

If you want to prevent a respondent from voting multiple times, you need to use the 1KA system for sending email invitations:

4. Sending voting invitations using the 1KA system

In the 'PUBLISH' - 'Invitations' tab, enable the 1KA system for invitations.

Set the Settings for Email Server. Then, choose the right General invitations settings:

• Set the 'Personalized invitationst' to 'Yes';
• Leave the 'Type of invitations' as the default 'Send emails' option
• Leave the 'Code entry' as the default 'Automatically in the URL' option
• Leave the 'Enable the access to the survey without individualized invitation code' as the default unchecked option
• Click the 'Save' button

In the second step ('Add'), add the recipients: select the desired fields, and be sure to enter the email addresses. Then format the e-mail message, and send it.

In the third step ('View/Edit'), we can view the list of email addresses and whether the invitation was sent, as well as the respondent's survey status (non-answer, completed survey, ...).

5. Voting results

Voting results can be viewed in the 'ANALYSE' - 'Statistics' tab or, you want a graphical display of results, in the 'ANALYSE' - 'Graphs' tabs.

The 1KA application uses CKEditor 4.4.7, which provides more advanced options for formatting text, uploading images, files, etc.

By default, the most commonly used functions are shown, but clicking on 'More' opens up additional options. One of the more advanced options worth highlighting is the glossary, which allows you to add definitions or explanations to words that appear in questions and answers.

Tabs in the questionnaire make it easy to jump between the different sections of the questionnaire. To set them up, when creating a questionnaire in the 'EDIT' – 'Questionnaire' tab, place the questions for each section in its own block, so that the first question of the block is preceded by 'BLOCK' and the last question of the block is followed by 'ENDBLOCK'.

Clicking on the 'pencil' icon opens the editor on the right, where you select 'Yes' for the 'Block as a tab' option. A block as a tab must not contain any page breaks.

Respondents will see all the tabs you have set up in the survey and will be able to easily jump between them. Example of a survey with tabs >>

The functionality is available for users of the 2KA and 3KA packages for individuals, and for users of the business packages for groups.

Respondents' behaviour during the survey is influenced by various factors: the complexity of the questionnaire, the respondent's ability and the respondent's motivation. In long surveys, respondents often become tired, disinterested, impatient and distracted when completing the survey. This can lead to the respondent starting to answer according to the satisficing theory. Satisficing is an alternative form of behaviour of respondents who lack engagement but still participate in the survey for various reasons (e.g. contract, rewards, feelings of shame, habit, curiosity, etc.).

Whether respondents are completing the survey on a satisficing basis can be identified through various response patterns: the choice of the first answer, the choice of the middle values, the choice of the last answer, random choices, the choice of the final and first values for matrix questions (tables) and the use of the answer 'Don't know', the time of completion of the survey, etc.

Approaches to Reducing Satisficing in Surveys

1. Before data collection:

• If possible, keep the questionnaire short, keep the questions simple and occasionally include questions where respondents are asked to explain their answer. Put the more important questions at the beginning.
• Motivation of respondents can be increased by emphasising the importance of the study.
• We make the survey easier for respondents by reducing the complexity of the wording of questions, avoiding questions about events that would be harder for respondents to recall, rewording complex questions into multiple questions, naming all answers.
• The satisficing effect can also be reduced by randomising the answers, avoiding table-type questions and questions with non-content answers.

2. During data collection:

• At the time of data collection, we can monitor the time taken to complete the survey, which, in the event that the survey is completed significantly faster than expected, indicates the possibility of satisficing-based completion. It should be borne in mind that fast completion is not necessarily an indicator of satisficing.

3. After collecting data:

• After the data collection period, we can remove answers or even whole units from the analysis (or use data insertion methods) where we observe satisficing to improve the quality of the data.

You can include the 'Combined table' question type in the questionnaire, which can be found among all question types. The Combined Table allows you to combine different question types such as single answer, multiple answers, text input, numeric input and date.

For each question type, you have several kinds of settings:

For 'Single answer', you can set:

• number of answers horizontally, you can choose from 1 to 20;
• the layout of answers, you can choose the classic table or drop-down menu;
• the maximum width of the question (subtable): from 10 % to 60 %;
• visibility of the question - you can also specify to whom the question is visible, you can also use it to edit a table in the 'Data' tab afterwards and therefore mark it as visible only to administrators.

For 'Multiple answers', you can set:

• number of answers horizontally, you can choose from 1 to 20;
• the layout of answers, you can choose the classic table or drop-down menu;
• the maximum width of the question (subtables): from 10 % to 60 %;
• visibility of the question, by default the question is visible to all.

For 'Text input', you can set:

• number of answers horizontally, you can choose from 1 to 20;
• the width of the text input field, you can choose between values from 1 to 9;
• the number of lines of the input field, you can choose from 1 to 10 lines;
• the maximum width of the question (subtables): from 10 % to 60 %;
• visibility of the question.

For the 'Numeric input', you can set:

• number of answers horizontally, you can choose from 1 to 20;
• integer digits, you can choose between the values from 1 to 10;
• decimal digits, you can choose from 0 to 10;
• the maximum width of the question (subtable): from 10 % to 60 %;
• visibility of the question.

'Date' is displayed in the form of a calendar, where the respondent can select a complete date (day, month, year), next to the calendar is a field in which the selected date is displayed. For the 'Date' you can set:

• number of answers horizontally, you can choose from 1 to 20;
• the width of the field for the selected date, you can choose between 1 and 9;
• the number of field lines, you can select from 1 to 10 lines;
• visibility of the question,
• the maximum width of the question (subtable): from 10 % to 60 %;
• the lower and upper limit for year display.

The combined table also provides a simple overview of the data under the 'DATA' - 'Browse' tab.

The functionality is available for users of the 2KA and 3KA package for individuals, and for users of the business packages for groups.

To create a more advanced questionnaire, it is good to know some of the key features or potentials of 1KA that you might not have expected, but which will make it easier for you to work with the tool:

• (IF) conditions – to option to have only certain people respond to certain questions;
• Loops – the question is repeated depending on a specific answer;
• Data piping – including the answer of a question into the text of a subsequent question;
• Comments - The use of comments is recommended in order to test the questionnaire and eliminate any potential shortcomings. Comments can be used in many different ways - they can be visible only to editors or they can be an integrated part of the questionnaire, making it open to comments from respondents. You can also enable comments for the entire questionnaire or just individual questions;
• Blocks are recommended for the creation of complex surveys, since the questionnaire is divided into specific sections, making it easier to edit as well as complete the questionnaire;
• Condensed view of the questionnaire is recommended for long and more complex questionnaires;
• Public link to access data and analysis in the case of application forms, voting or other short surveys;
• Creating a voting system, where the respondents answers a question, after which a graphical representation of all responses (i.e. vote results) is displayed;
• Respondent groups, which can be analysed without asking identification questions;
• Multi-language surveys;
• Notifications of survey completion, where you can set notifications for each received survey response, and can also set an email notification for respondents upon successful survey completion;
• Open-ended response coding;
• Computations enable the creation of various computations;
• Custom reports, where you can use custom tables or graphs and add your data interpretation;
• Website Evaluation, where the screen is divided into two parts during the survey: one is the website and the other is a questionnaire that you use to rate the website.