The complete survey as well as a printout of the respondents' answers can be exported from the 1KA tool in PDF or RTF format. The PDF option can also be used in the conclusion of the survey, where each respondent can export their answers, or you can set up notifications for survey completion, where each respondent is provided with a link to their a PDF of their answers.

In the 'EDIT' - 'Settings' - 'PDF/RTF export' tab, you can set the individual printouts.

For the survey printout, you can set whether the numbering of the questions is displayed, whether the IF conditions are displayed and whether the introduction is displayed.

• Example of a printout with default settings
• Example of a printout with changed settings

When printing out the answers of the respondents, you can set whether a short or an expanded layout is used. You can set the numbering of the questions, the display of the recnum (sequence number of the respondent) and the display of the IF conditions. You can set that questions and sub-questions that do not contain answers are not displayed. If you want to export answers for multiple respondents at once, you can set each respondent to be displayed on a new page.

• Example of a printout with default settings
• Example of a printout with changed settings

If you are not satisfied with the PDF output of the questionnaire or the respondent's answers, we recommend exporting to RTF format, which can be reformatted as you wish.

The functionality is available for users of the 2KA and 3KA packages for individuals, and for users of the business packages for groups.

If you want to analyse specific groups of respondents but do not want to ask questions to identify them, you can create groups before you send out the survey. For example: if you want to distinguish between companies or their employees, create a group for each company (company A, company B, company C).

You can create groups in two ways:

• 'EDIT' – 'Settings' – 'Respondent access' – 'Access with password': In the 'Access with password' you can create your own password for each group. This will create a new variable 'Password' that has the password categories (example: company A has the  password ***1, company B has the password ***2, etc.). 
• 'EDIT' – 'Settings' – 'Groups': With this functionality, you can also create as many groups of respondents as you like, except that each group is given its own URL, which you pass on to a specific group (example: each company gets its own URL for the survey).

Data from all groups is recorded in a single database, and a new variable is created within the database for the groups, which can be used to identify them in the analysis. Both group functionalities work in a similar way to languages. One of the advantages is that you can also set conditions according to the groups within the questionnaire, so you can set which question is shown to which group. Similarly to languages, you can also use groups in conditions. The variables 'group' and 'password' are available in the condition setup dialog, but only if at least 2 groups of respondents are defined in the questionnaire.

The functionality is available for users of the 2KA and 3KA packages for individuals, and for users of the business packages for groups.

Non-list based web surveys do not enable unique identifiers, which would enable us to control duplicate entries. Therefore, we have two alternatives, IP address and cookies, however each with certain limitations.

COOKIES

A cookie is a small text file sent from the server hosting the web questionnaire and then stored on respondent devices. Next time the respondent visits this same web questionnaire, the 1KA application recognizes this unit, which can be used to prevent repeated access or to enable proper continuation from eventual pausing or breakoff.

1KA application enables a variety of duration options in terms of cookies, which can be also accessed through the 'EDIT' - 'Settings' - 'Respondent Access' - 'Completion options'. When you select ‘The same respondent can complete the survey only once‘ under the ‘Multiple responses‘ option, you have following options for cookie storage duration: 

• ‘Until the end of the browser session‘ - where the cookie will be deleted as soon as the respondent closes their browser (Internet Explorer, Mozilla Firefox, Opera,...); so if the respondent returns within the same session, they can make further corrections. Caution: if a second respondent enters in the same session after the first respondent, the cookie will still be from the first respondent and there will be problems!;
• ‘1 hour‘ - means that the cookie will be deleted after one hour from the first time the respondent clicked on the survey URL. The same warning as above (browser session) applies;
• ‘1 month‘ - the cookie will be deleted after one month since the respondent first clicked on the survey. The same warning as above (browser session) applies.

You can find more about cookie settings and options for future continuation of the survey fulfilment in the Settings for respondent access: cookies and passwords manual.

Limitation: The problem with cookies is that they are tied to the browser, which means that respondents using another browser, other devices or users deleting the cookie can complete the survey again. Cookies face serious problems due to increasing ethical and legal restrictions, as well as because some users decide to block them. For these reasons, cookies serve poorly as a replacement for the ID code.

IP ADDRESS

The IP address is a number assigned to all devices logged into the network, including the respondent’s device. 1KA application enables you to block duplication of IP addresses, which can prevent the same person from repeatedly responding to your survey.

This functionality can be accessed under the 'EDIT' - 'Settings' - 'Respondent access' - 'IP recognition' tab. In the ‘IP recognition' category select the desired option - for editing responses during completion and multiple responses.

Limitation: The problem may occur in the case of dynamic IP addresses (dynamic IP address for the same device is changed when disconnected and restored) or in cases where the number of devices on the same network has the same IP address (eg. in organizations).

Despite these limitations, the use of IP blockage may prevent at least some of the simpler frauds like fake responses or server attacks coming from a single device.

In general, we do not recommend using IPs and cookies for restricting access to the survey, because they can cause various expected and unexpected problems. In the default settings of the 1KA application these options are usually turned off. Still, in some specific situations, they can be useful, particularly if we know that in our target population none of the above problems emerges.

The best way to prevent duplicate entries is to use individual codes. In the 'PUBLISH' - 'Invitations' tab, you can set individual codes through the interface for sending email invitations, which is available to users of the private package 3KA. Usually, this code is then used in the email invitation, either automatically (in the URL of the survey) and does not need to be entered by the respondent. However, we can require the code to be entered manually. Similarly, the code can be sent in other ways, e.g., in a letter, and respondents can retype it. The generation and use of individual codes is described here.

An online survey created using the 1KA tool can also be answered by respondents via a mobile phone. Due to the smaller screen, certain adjustments are required to optimize the survey. For more advanced and new types of questions, or more advanced layouts of basic types of questions (such as image hotspot, slider, combined table, etc.), it may occur on mobile devices to have some offsets or opacity. In this case, we recommend using the basic types of questions and / basic layout questions.

FEATURES IN MOBILE PHONE ADJUSTMENTS

Category - single answer and category - multiple answers (basic vertical layout)

The basic questions, category - single answer, and category - multiple answers, are generally not problematic and are shown in the survey on a mobile device in such a way that they enable the survey to be completed normally. This applies to the following layouts: vertical, vertical - left text, drop-down menu, select from the list, image type.

For both question types and different layouts, the entire answer box is coloured when you click/tap on the selected answer (the entire box is also clickable).

Category - single answer and category - multiple answers (other layouts)

For one-answer and multiple-answer questions, layouts are also available that may appear unmanageable on mobile devices, so the layout selected on mobile devices is ignored and the question is displayed in a normal layout (vertical). This applies to the following layouts: horizontal beside the question, horizontal under the question, drag-drop.

Table

Table type question and all subtypes and table type question setups are automatically displayed on mobile devices as a set of basic question types. For example, if we have a question table - single answer with 5 different sub-questions, the question will appear on mobile devices in the form of a set of 5 consecutive questions of category type - single answer.

Example of a survey with a custom view of a table type question (mobile preview) >>

You can also display tables in the form of automatic expanding in the tab 'EDIT' - 'Settings' - 'Mobile settings'.

Example of a customized view of a table type question - auto-expand (mobile preview) >>

CUSTOMIZATION OF THE DOUBLE GRID TABLE QUESTION TYPE

For the question type 'Double grid table', the answers on the mobile phone appear as a series of questions of category type - single answer. For the sake of transparency, there is a horizontal continuous line between the individual answers on the cellphone and a dashed line between the individual tables.

Example of a survey with question type double grid table (mobile preview) >> (for comparison, see how layout types look on the web version of the survey)

DISPLAY OF THE TABLE WHERE MOBILE CUSTOMIZATIONS ARE OFF

If you turn off mobile customizations (see the last paragraph), you can also view the spreadsheet on mobile devices in the same format as the web, or use any of the step-by-step questions.

When editing advanced question types and different table layouts, in the 'EDIT' - 'Questionnaire' tab, to the right of the 'Advanced' tab, there is the 'Step by step mode' option. If you select 'NO', the question will be automatically adjusted as a consecutive series of questions of category type - single answer (or multiple answers) when answering by mobile phone.

There are 6 different types of Step by step completing that you can see at the link below.

Example of a survey with different forms of step by step answering mode >>

Example of a survey with different forms of step by step answering mode (mobile preview) >>​

Input questions (text and number)

On a mobile phone, questions with an input field (question types 'text' and 'number'), buttons for questions of type roulette and selection list are automatically adjusted to 100% screen width.

Drag and drop question

You can choose the drag-and-drop layout for different types of questions: category single answer, multiple answers, table. For single or multiple-choice questions, the drag-and-drop layout automatically adjusts to the default vertical layout when completing the survey via mobile. Table type question - Drag-and-drop layout appears on your mobile device as a classic (mobile-friendly) question.

Questions with pictures

By default, if you have images in the survey, they are displayed by default when responding to the survey via a mobile device, and they are adjusted to occupy 80% of the screen width.

Question with inserted video

If you inserted a video in the questionnaire, the width of the video will adjust automatically on 100% of the width of the mobile device. Respondents will be able to see the full video, no matter the width of the device they’re using for filling out the questionnaire.

Example of the survey with embedded video (mobile preview) >>

ADDITIONAL ADJUSTMENTS

Hiding radio and checkbox buttons

With the type of questions such as 'Category – single answer' and 'Category – multiple answers' there is an extra option 'Hide radio button' or 'Hide checkbox button' in the 'Advanced' tab. Functionality is recommended for mobile devices, especially when you're using pictures for answers. In this case, you can hide these buttons (radio or checkbox buttons), respondents which will be filling out the questionnaire on their mobile device will be able to select pictures as an answer with the tap on it. It will be easier for them to choose the answer, as it would be selecting the 'checkbox' or 'radio' button, where you have to be more precise.

Example survey with hidden radio and checkbox buttons (mobile preview) >>

Adjusting the size of the radio and checkbox buttons

With question types 'Category - single answer' and 'Category - multiple answers' additional options of changing the size of radio and checkbox buttons are available to 2KA and 3KA private package users. These options can be accessed in the tab 'EDIT' - 'Design' - 'Theme modification', under 'Custom icons', 'Icons size'. Minimum size of buttons is 18 x 18 px and maximum size is 55 x 55 px. We especially recommend the use of this feature when designing surveys for mobile devices.

Example of a survey with a default size of buttons

Example of a survey with a modified size of buttons (40 x 40px)

Preview for mobile phone and tablet

You can use the preview to see how the survey will appear on different types of devices (computers, mobile phones or tablets). In addition to a basic PC preview, you have an option of a survey preview for mobile phones and tablets. More >>

THE OPTION FOR SWITCHING OFF THE ADJUSTMENTS FOR MOBILE DEVICES

All of the mentioned adjustments are automatically turned on; this way we can allow the optimal display of the questionnaire to those who use their mobile devices. In tab 'EDIT' – 'Settings' – 'Mobile settings' you can change these adjustments, which we dissuade. When you turn off the mobile adjustments the crossed-out mobile phone icon will appear in the menu line on the upper right corner (beside the icon for turning on comments in the questionnaire).

In case when 'Mobile friendly' display is turned on, you can separately turn off the display of images on mobile phones (if your questionnaire contains pictures that are not suitable for mobile devices) and adjust tables on the mobile phones.

When editing a survey in the 'EDIT' - 'Questionnaire' tab, you have the option to preview the survey before the survey is activated. To open the preview, click on the 'Preview' button at the top of the page. This allows you to check the order of the questions, the functioning of the conditions and warnings, etc. In preview mode, no data is saved.

To preview the survey in the basic view, select 'Computer'. If your survey will also be answered on mobile devices, there is also a preview for mobiles and tablets.

Regardless of the preview device you choose, you can switch between devices within the preview page by selecting the device you want from the menu on the right.

Additional settings are also available in the preview for easier viewing:

• Disable verification of conditions and alerts;
• Display conditions and blocks above questions;
• Display variable names.

In the case of longer surveys where you have a large number of pages, you can also use the 'Jump to page' option, where you can select the page you want to see in the preview.

Example of a survey in a preview mode >>

You can organise the list of all the surveys you have created in the 'My Surveys' directory into folders, which is particularly useful for users who have a large number of surveys. 

You can show or hide folders by clicking on the 'Folders' button on the right.

A list of folders appears on the left, where you can create new subfolders by clicking on the three dots. Surveys that you don't put in any of the folders are in the 'All my surveys' folder, which is the first one in the folder list. The other folders are in alphabetical order.

You can rename or delete folders. If you delete a survey folder, the surveys in the folder will not be deleted, they will just be moved to the 'All my surveys' folder.

You can also move (click and drag) any folder into another folder. In the same way, you can also move individual surveys between folders, or you can select a folder for each survey in the 'EDIT' - 'Settings' tab, where you tick the 'Save survey into folder' option and select a folder from the drop-down list.

The functionality is purely for administrative purposes (to help organize the overview of surveys) and does not affect the surveys themselves.