UREJANJE

Organizing surveys into folders

You can organise the list of all the surveys you have created in the 'My Surveys' directory into folders, which is particularly useful for users who have a large number of surveys. 

You can show or hide folders by clicking on the 'Folders' button on the right.

A list of folders appears on the left, where you can create new subfolders by clicking on the three dots. Surveys that you don't put in any of the folders are in the 'All my surveys' folder, which is the first one in the folder list. The other folders are in alphabetical order.

You can rename or delete folders. If you delete a survey folder, the surveys in the folder will not be deleted, they will just be moved to the 'All my surveys' folder.

You can also move (click and drag) any folder into another folder. In the same way, you can also move individual surveys between folders, or you can select a folder for each survey in the 'EDIT' - 'Settings' tab, where you tick the 'Save survey into folder' option and select a folder from the drop-down list.

The functionality is purely for administrative purposes (to help organize the overview of surveys) and does not affect the surveys themselves.

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Design

Customizing the appearance of your questionnaire can be done in the 'EDIT' - 'Design' tab; you can choose between different pre-set themes and thus customize the design of your questionnaire. In addition to the basic themes, some specific themes are also available. For example, the 'Embed' theme is intended for embedding surveys into another website.

By clicking on the palette icon, you can easily customize the currently active theme with the following options:

  • Change theme name;
  • Upload your own logo;
  • Change the font type, size and color for the survey title;
  • Change the survey background color
  • Change the font, size, and color of the question font and change the background color of the question;
  • Change the question border (none, line, frame);
  • Change the font, size, and color of the answer font, and change the background color of the answers;
  • Change the color and size of radio and checkbox buttons;

Theme customization is only available for users of the 2KA and 3KA packages for individuals, and for users of the business packages for groups.

If you are familiar with CCS editing, you can further customize individual themes by editing the CSS code in 'CSS editing' tab. Additionally, you can also create and upload your own CSS file in the 'Upload your own CSS' tab.

Editing and uploading CSS is only available for users of the 3KA package for individuals, and for users of the business packages for groups.


Some of the functionalities described are only available for users of the 2KA and 3KA packages for individuals, and for users of the business packages for groups.


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Drill-down: sequential filtering of questions

Where you have questions with a large number of possible answers, you can use the drop-down question type to create sets of connected questions (drill-down), where every following question is conditionally displayed according to the answer given to the previous question.

For example: if we are asking about a car model, the respondent first has to choose the country of the manufacturer, followed by the brand of the car, and based on that answer, they choose the model. This can be displayed in the form of consecutive drop-downs in one row.

How to set sequential filtering of questions? (Example: Car Model)

  • Insert questions: e.g. (Q1) Country of car manufacturer, (Q2) car brand and (Q3) model of car.
  • Questions have to be of the 'Category – Single answer' type, then we select the 'Drop-down' layout in the 'Settings' menu positioned on the right.  
  • Insert all possible answers or categories.
  • Go to the editing of question Q2, where you set the condition for every category (car brand) based on Q1. Do the same for question Q3, where the condition is set based on the category in question Q2.
  • A condition for the display of a category is set by clicking on the IF* icon on the right side of a category. In the 'pop-up' window, select Q1 or Q2 as a base for selection and choose the appropriate value. Repeat for all categories.
  • Then all three questions should be put in a block, where we choose a horizontal question layout. We can also choose the standard (default) layout.
  • If the questions are not structured in a block, the drill-down filtering will work exactly the same way, but the questions will be placed independently - vertical, with their own label and with the normal spacing of questions. All three options (questions structured in a block - horizontal and vertical, and questions not structured in a block) can be viewed at the link below.

Example of a survey with sequential filtering of questions >>


The functionality is available for users of the 3KA package for individuals, and for users of the business packages for groups.


Hiding Answers in Already Active Survey

For all question types where you have multiple categories or answers, there is an option to hide the individual categories or answers. You can hide a category or answer so that new respondents no longer see it in the survey, without losing the data you have already collected. If you delete a category or answer, the data already collected is deleted from the database, so we recommend the hide function for such cases.

This option is particularly recommended for event registrations, individual workshop registrations, product orders and other cases where, for some reason, one or more of the answers is no longer relevant (e.g. a product is out of stock or a workshop is full).

By clicking on a specific question, you can access additional settings on the right side for each category, such as advanced editing, conditions, delete category and as described above – 'hide category' (icon in the shape of crossed-out circle). When you hide a category, the icon will turn red.

Example of a survey with a hidden answer feature >>

 

 

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Changing the Size of Radio and Checkbox Buttons

For all question types containing radio buttons or checkboxes ('Categories - Single answer', 'Categories - Multiple answers', 'Tables - Single answer' and 'Table - Multiple answers'), there is an additional option to change the size of the radio buttons and checkboxes. The option is available in the ‘EDIT' - 'Design' tab when editing a theme (Theme customisation). In the 'Radio buttons and checkbox' segment (PC theme customisation) or 'Mobile phone custom icons' segment (Mobile theme customisation), you can choose any size of radio buttons or checkboxes (from 18 to 55 px for PC and from 20 to 55 px for mobile).

The selected setting is applicable for the whole survey (all questions with radio and checkbox buttons), but not to a device used for accessing the survey. Different icon sizes can be chosen for surveys shown on personal computers (and tablets) and surveys shown on mobile phones. This functionality enables us to, for example, only enlarge icons on mobile phones, where this is recommended because of smaller screen sizes, and not on personal computers and tablets, where icon size remains the same.

Example of a survey with the default size of radio and checkbox buttons (minimum size 18 px) >>

Example of a survey with a customized size of radio and checkbox buttons (maximum size 55 px) >>


The functionality is available for users of the 2KA and 3KA packages for individuals, and for users of the business packages for groups.


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Advanced Adding of Images as an Answer

For 'Categories - Single Answer' and 'Categories - Multiple Answers' questions, you can enable advanced image upload as an answer, so that you can upload an image to be displayed as an answer with a single click.

To turn this option on, click on the toolbar of the question for which you want to set this. The question settings will open on the right-hand side.

In the 'Basic' tab under 'Answers', check the 'Image as answer' option and icons to add an image will be shown on the left-hand side before the answer text.

Clicking on the icon will open the 'Image Properties' pop-up window, where you can enter the URL of the image you want or click on the 'Choose file' button to upload the image from your computer.

When uploading an image from your computer, a new window will open. Select the desired image from the directory on your computer and then click 'Open'. In the 'URL' input field, the URL of your image that has been uploaded to the 1KA server will be displayed. You can also set the alignment and size of the uploaded image as you wish. Add it to the answer by clicking on the 'OK' button.

Advanced Questionnaire Editing Settings

When editing a questionnaire in the 'EDIT' - 'Questionnaire' tab, 'Advanced settings' are available above the questionnaire.

Find and replace words

You can easily replace words that appear repeatedly in the questionnaire. In the first field, enter the word or phrase you want to correct, and in the second field, enter the word or phrase you want to replace the first one with.

To search the questionnaire only, use the CTRL + F command.

Add page break between all of the questions

If you want respondents to see each question on its own page, you can add a page break between all questions in your questionnaire with one click.

Check the correctness of the conditions

To help you correct any errors, there is an option to 'Check the correctness of the conditions'. This feature is particularly useful if you use conditions and loops in your survey. By clicking on the bug icon, the application will warn you in a pop-up window if the survey contains errors and also where the error is located.

The application will also warn you of errors if you want to activate a survey that contains errors in the terms and conditions, without you checking that the terms and conditions are correct. More on this in FAQ >>

Using conditions is only available for users of the 2KA and 3KA packages for individuals, and for users of the business packages for groups.

Enumerate

The numbering of questions is in principle generated automatically in order (Q1, Q2, Q3, etc.), but moving or deleting questions can break the order. By clicking on the enumerate option, you can restore the correct order. This does not apply to variables which you have previously changed the names of. More on this in FAQ >>

Display collapsed view

Additional icons for the collapsed and expanded view can be found on the right-hand side.

In the collapsed view, only questions without answers are shown, which enhances transparency. Transparency is especially useful when questionnaires are complex and long. It is recommended to use the collapsed view for as few as 30 questions. You can switch between the collapsed and expanded view at any time (from one icon to the other).

If you have structured your questions into blocks or used loops, you will also see the options 'Open all blocks and conditions' and 'Close all blocks and conditions' under 'Advanced settings', which allow you to open and close your question blocks with a single click.


Structuring questions into blocks and some of the functionalities described are only available for users of the 2KA and 3KA packages for individuals, and for users of the business packages for groups.

 

 


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Editing Options in the Question Taskbar

In the ‘Edit’ – ‘Questionnaire’ tab, additional editing options are available in the question taskbar.

In the taskbar, you can:

  • Open the question editor by clicking on the pencil icon;
  • Add conditions by clicking on the IF icon (Conditions are only available to users of the 2KA and 3KA packages for individuals and to users of the business packages for groups.);
  • Copy the question;
  • Open the question preview;
  • Delete the question.

For question types Category – Single answer, Category – Multiple answer and Table, the option of choosing the measurement scale type is also available:

  • ordinal;
  • nominal.

You can read more about the differences between ordinal and nominal scales here >>.


Some of the functionalities described are only available for users of the 2KA and 3KA packages for individuals, and for users of the business packages for groups.


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Measurement and Time Limitations for Responses

For each variable, you can limit the time available for entering a response. This can be done in the 'Advanced' tab in the question settings (in the 'EDIT' – 'Questionnaire' tab), where you can select 'Time limit for answering (Timer)' and set the display time for that question. Only one timer can be set for each page. When the time is up, the survey will be redirected to the next page automatically, regardless of whether there are other questions that do not have a timer on the previous page. We therefore recommend that if a timer is set, you add a page break after each question.

Pending the next application update, it is currently not possible to utilize the timer feature in cases where the timed page is followed by a page with a question that's not visible to all respondents (eg. due to group randomization or other IF conditions). Depending on the individual survey design and methodological needs, consecutive timed pages with separate conditions may instead be interspersed with pages visible to all respondents (in cases where question order is not imperative), or all timed questions within conditions can be grouped on one page (in cases where each respondent is only shown one question out of a pool of multiple questions).

If you wish to measure the answering time for each question, you must also create a separate page for each question, since time is only measured for each page. You can enable paradata in the 'DATA' – 'Browse' tab ('+ Show columns' - 'Respondent paradata') to record, in addition to the survey data, the date and time at which the respondent arrived at a particular page of the questionnaire.

In the table with the respondent units, we then have the date and exact time of completion according to the individual pages of the survey:

  • Date:
    • Begin: the exact date and time (hours, minutes and seconds) when the respondent opened the survey page (click on the URL of the link to open the survey);
    • End: The last time the respondent was active on the survey, excluding the outro page;
  • Page 1: date_1: Exact time when the respondent clicked on the "Next page" button on page 1;
  • Page 2: date_2: Exact time when the respondent clicked on "Next page" button on page 2;
  • Page n: date_n (n = number of pages): Exact time when the respondent clicked on the "Last page" button on page n;
  • The time of the outro page (end of the survey) is not visible.

The average page times are listed in the 'TEST' - 'Duration' - 'Actual time'.

 

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