Settings

Granting Survey Access to 1KA Helpdesk

Protecting user data is one of 1KA's top priorities. Access to data is limited to the author (editor) of the survey and additional co-editors, which are added by the author of the survey.

1KA's helpdesk and the website administrator of www.1KA.si do not have access to surveys and data without the explicit consent of the user.

In case the user requires assistance from 1KA’s administrators, the user must grant temporary access to 1KA's helpdesk (until the issue is resolved). Despite granted access, administrators are still committed to the highest standards of privacy protection, as defined in the Terms of Use.

Each survey has an icon in the top left corner which enables you to grant access to 1KA's helpdesk and administrators. You have to click 'Grant access to help centre'.

Grant access to help centre

The author can add co-editors in the tab 'EDIT' – 'Settings' – 'Editor access'.

Can I Modify the Introductory GDPR Question Text?

Read more about Can I Modify the Introductory GDPR Question Text?

Cookies and Paradata

The video guide shows the cookie and paradata settings in the 1KA application.

Read more about Cookies and Paradata

Adjusting Standard Buttons and Texts

The video guide shows how to change the captions on the default buttons such as Previous Page and Next Page in the One Click Survey application.

Read more about Adjusting Standard Buttons and Texts

Separating Groups of Respondents by Creating Passwords and URL Addresses

The video tutorial shows how to separate groups of respondents in 1KA.

By creating different passwords.
By creating different survey URLs.

Read more about Separating Groups of Respondents by Creating Passwords and URL Addresses

Exporting Questionnaire and Data to PDF and Word

The video guide shows how to use the 1KA application to export the questionnaire and respondents’ answers to PDF or Word, and how to change the PDF and Word export settings.

Read more about Exporting Questionnaire and Data to PDF and Word

GDPR Survey Settings

The video guide shows how to create a questionnaire in 1KA, which will include GDPR settings, in three steps. In the survey settings, we can indicate whether personal data is collected in our survey, and we can also use the 1KA template for respondents' consent of personal data collection.

Read more about GDPR Survey Settings

Multilingual Survey

The video guide shows how to customize the language in 1KA.

The application currently supports virtually 43 world languages. This means that standard words (such as 'Next Page') will be automatically translated into the selected language. The corresponding font (e.g., Cyrillic, Greek, Chinese, Arabic, etc.) is also automatically switched on. For the font in Hebrew and Arabic, the text format is set from right to left.