EDIT

For all question types where you have multiple categories or answers, there is an option to hide the individual categories or answers. You can hide a category or answer so that new respondents no longer see it in the survey, without losing the data you have already collected. If you delete a category or answer, the data already collected is deleted from the database, so we recommend the hide function for such cases.

This option is particularly recommended for event registrations, individual workshop registrations, product orders and other cases where, for some reason, one or more of the answers is no longer relevant (e.g. a product is out of stock or a workshop is full).

By clicking on a specific question, you can access additional settings on the right side for each category, such as advanced editing, conditions, delete category and as described above – 'hide category' (icon in the shape of crossed-out circle). When you hide a category, the icon will turn red.

Example of a survey with a hidden answer feature >>

For all question types containing radio buttons or checkboxes ('Categories - Single answer', 'Categories - Multiple answers', 'Tables - Single answer' and 'Table - Multiple answers'), there is an additional option to change the size of the radio buttons and checkboxes. The option is available in the ‘EDIT' - 'Design' tab when editing a theme (Theme customisation). In the 'Radio buttons and checkbox' segment (PC theme customisation) or 'Mobile phone custom icons' segment (Mobile theme customisation), you can choose any size of radio buttons or checkboxes (from 18 to 55 px for PC and from 20 to 55 px for mobile).

The selected setting is applicable for the whole survey (all questions with radio and checkbox buttons), but not to a device used for accessing the survey. Different icon sizes can be chosen for surveys shown on personal computers (and tablets) and surveys shown on mobile phones. This functionality enables us to, for example, only enlarge icons on mobile phones, where this is recommended because of smaller screen sizes, and not on personal computers and tablets, where icon size remains the same.

Example of a survey with the default size of radio and checkbox buttons (minimum size 18 px) >>

Example of a survey with a customized size of radio and checkbox buttons (maximum size 55 px) >>

The functionality is available for users of the 2KA and 3KA packages for individuals, and for users of the business packages for groups.

For 'Categories - Single Answer' and 'Categories - Multiple Answers' questions, you can enable advanced image upload as an answer, so that you can upload an image to be displayed as an answer with a single click.

To turn this option on, click on the toolbar of the question for which you want to set this. The question settings will open on the right-hand side.

In the 'Basic' tab under 'Answers', check the 'Image as answer' option and icons to add an image will be shown on the left-hand side before the answer text.

Clicking on the icon will open the 'Image Properties' pop-up window, where you can enter the URL of the image you want or click on the 'Choose file' button to upload the image from your computer.

When uploading an image from your computer, a new window will open. Select the desired image from the directory on your computer and then click 'Open'. In the 'URL' input field, the URL of your image that has been uploaded to the 1KA server will be displayed. You can also set the alignment and size of the uploaded image as you wish. Add it to the answer by clicking on the 'OK' button.

When editing a questionnaire in the 'EDIT' - 'Questionnaire' tab, 'Advanced settings' are available above the questionnaire.

Find and replace words

You can easily replace words that appear repeatedly in the questionnaire. In the first field, enter the word or phrase you want to correct, and in the second field, enter the word or phrase you want to replace the first one with.

To search the questionnaire only, use the CTRL + F command.

Add page break between all of the questions

If you want respondents to see each question on its own page, you can add a page break between all questions in your questionnaire with one click.

Check the correctness of the conditions

To help you correct any errors, there is an option to 'Check the correctness of the conditions'. This feature is particularly useful if you use conditions and loops in your survey. By clicking on the bug icon, the application will warn you in a pop-up window if the survey contains errors and also where the error is located.

The application will also warn you of errors if you want to activate a survey that contains errors in the terms and conditions, without you checking that the terms and conditions are correct. More on this in FAQ >>

Using conditions is only available for users of the 2KA and 3KA packages for individuals, and for users of the business packages for groups.

Enumerate

The numbering of questions is in principle generated automatically in order (Q1, Q2, Q3, etc.), but moving or deleting questions can break the order. By clicking on the enumerate option, you can restore the correct order. This does not apply to variables which you have previously changed the names of. More on this in FAQ >>

Display collapsed view

Additional icons for the collapsed and expanded view can be found on the right-hand side.

In the collapsed view, only questions without answers are shown, which enhances transparency. Transparency is especially useful when questionnaires are complex and long. It is recommended to use the collapsed view for as few as 30 questions. You can switch between the collapsed and expanded view at any time (from one icon to the other).

If you have structured your questions into blocks or used loops, you will also see the options 'Open all blocks and conditions' and 'Close all blocks and conditions' under 'Advanced settings', which allow you to open and close your question blocks with a single click.

Structuring questions into blocks and some of the functionalities described are only available for users of the 2KA and 3KA packages for individuals, and for users of the business packages for groups.

In the ‘Edit’ – ‘Questionnaire’ tab, additional editing options are available in the question taskbar.

In the taskbar, you can:

• Open the question editor by clicking on the pencil icon;
• Add conditions by clicking on the IF icon (Conditions are only available to users of the 2KA and 3KA packages for individuals and to users of the business packages for groups.);
• Copy the question;
• Open the question preview;
• Delete the question.

For question types Category – Single answer, Category – Multiple answer and Table, the option of choosing the measurement scale type is also available:

• ordinal;
• nominal.

You can read more about the differences between ordinal and nominal scales here >>.

Some of the functionalities described are only available for users of the 2KA and 3KA packages for individuals, and for users of the business packages for groups.

For each variable, you can limit the time available for entering a response. This can be done in the 'Advanced' tab in the question settings (in the 'EDIT' – 'Questionnaire' tab), where you can select 'Time limit for answering (Timer)' and set the display time for that question. Only one timer can be set for each page. When the time is up, the survey will be redirected to the next page automatically, regardless of whether there are other questions that do not have a timer on the previous page. We therefore recommend that if a timer is set, you add a page break after each question.

Pending the next application update, it is currently not possible to utilize the timer feature in cases where the timed page is followed by a page with a question that's not visible to all respondents (eg. due to group randomization or other IF conditions). Depending on the individual survey design and methodological needs, consecutive timed pages with separate conditions may instead be interspersed with pages visible to all respondents (in cases where question order is not imperative), or all timed questions within conditions can be grouped on one page (in cases where each respondent is only shown one question out of a pool of multiple questions).

If you wish to measure the answering time for each question, you must also create a separate page for each question, since time is only measured for each page. You can enable paradata in the 'DATA' – 'Browse' tab ('+ Show columns' - 'Respondent paradata') to record, in addition to the survey data, the date and time at which the respondent arrived at a particular page of the questionnaire.

In the table with the respondent units, we then have the date and exact time of completion according to the individual pages of the survey:

• Date:
  • Begin: the exact date and time (hours, minutes and seconds) when the respondent opened the survey page (click on the URL of the link to open the survey);
  • End: The last time the respondent was active on the survey, excluding the outro page;
• Page 1: date_1: Exact time when the respondent clicked on the "Next page" button on page 1;
• Page 2: date_2: Exact time when the respondent clicked on "Next page" button on page 2;
• Page n: date_n (n = number of pages): Exact time when the respondent clicked on the "Last page" button on page n;
• The time of the outro page (end of the survey) is not visible.

The average page times are listed in the 'TEST' - 'Duration' - 'Actual time'.

Below is a description of how you can add and manage comments in 1KA, how survey editors add comments and how respondents add comments.

1. Comment settings

To enable comments, go to the 'EDIT' – 'Settings' – 'Comments' tab. You can also access comments by clicking on the dialog box via the blue icon on the right (under your profile name) or in 'TEST' – 'Comments'.

In the comment settings, we have the option to turn on comments:

• general editor comments,
• editor comments for each question,
• general comments of respondents in the test survey,
• respondent comments for each question in the test survey.

By clicking on the 'Show advanced settings' button, you can also set the default settings for the preview and test input, the input field for authors' comments on the survey, the notes for each question in the comments tab, the input field for authors' comments on each question, an additional window under the questions for respondents' comments, additional settings for respondents' comments and the comments in general. After selecting the settings, you should always click the 'Save changes' button. In this section, you can also delete all comments from your survey.

In the 'MY SURVEYS' - 'SETTINGS' - 'User settings' tab, users can set comments to be on by default when creating a new survey. More >>

2. Adding comments

Comments can be added in the test view of the survey, which can be accessed via the blue icon (screen with the letter T) to the right of the survey URL at the top of the screen and in the 'TEST' – 'Diagnostics' tab.

Depending on your settings, you will see boxes to enter comments: either under each question or for the whole survey. If you want comments from the respondents, you need to provide them with the URL of the test view of the survey. Editors can add comments to questions in the 'EDIT' – 'Questionnaire' tab. Under a question, condition or block, click 'Add comment', write your comment in the box and click 'Comment'.

3. Viewing comments

To see the comments on the survey, click on the 'TEST' – 'Comments' tab. You can also access the comments by clicking on the speech bubble icon located on the right hand side under your profile name.

You will see all the questions that have comments, with editors' comments on the left and respondents' comments on the right. You can edit and correct questions in the interface by simply clicking on them. You can also reply to comments here. Once the comments have been reviewed and possibly taken into account, you can 'Resolve' them to hide them from the default view of only unresolved comments. By clicking on 'Add a question comment', you can respond to comments made by the survey editors.

The functionality is available for users of the 3KA package for individuals, and for users of the business packages for groups.

During the creation of the questionnaire, in the 'EDIT' – 'Questionnaire' tab, you can use a calculation to define automatically calculated values based on the respondents' answers.

This feature is especially useful with quizzes and tests, where you are interested in the score (number of points) based on the values of individual answers. An example of use in a survey would be the calculation of a respondent’s age based on their year of birth.

You can add a calculation in the 'EDIT' – 'Questionnaire' tab by clicking on the blue plus icon in the left-hand menu, which will open All question types. Select 'Calculation' from the 'Advanced features' category. This will open a pop-up window for editing the calculation:

• First, choose a variable from the dropdown menu (e.g. Q1);
• Then specify the desired operation, where you can choose between addition, subtraction, division and multiplication;
• Select another variable from the next dropdown menu. For example, you can set the calculation of Q1 + Q2;
• If you wish to include several operations and variables, repeat these steps.

The following advanced settings can also be used when editing calculations:

• If you select the option 'Number' instead of the variable, this allows you to perform calculations with constants (e.g. multiply the variable Q1 by 10);
• You can change the order of the variables by clicking on the vertical double-headed arrow icon on the left and dragging the variables to the desired position. You can also remove a variable from the calculation by clicking on the trashcan icon to the right of the variable;
• To the left and the right of each variable, you will find plus and minus-shaped icons (Brackets), which allow you to edit brackets and ensure the correct order of arithmetic operations with complex calculations;
• In the bottom left corner ('Variable name'), you can rename the calculation. In the question text, you can also insert the value of the calculation by entering #computation_name#;
• In the bottom left corner (under the 'Variable name' field), you can determine the number of decimals for the calculation (from 0 to 10).

With quizzes and tests, you might want to set the value of individual answers (e.g. 1 for correct answers and 0 for incorrect answers) before you set up calculations. To change the answer values, click on the advanced editing icon, select the option 'Edit values' and enter the appropriate value to the left of the individual answer (e.g. 1 for correct answer and 0 for incorrect answer).

A calculation is the same as a computed value, which is available in the 'DATA' – 'Computations' – 'Computed values' tab.

The functionality is available for users of the 3KA package for individuals, and for users of the business packages for groups.

The "Voting" survey type supports the process of anonymous voting. Voting is a one-question survey ("Categories - Single answer") which allows the immediate display of the statistics of the answers. In a "Voting" survey, there is only one question, so there is no testing and no test data entries. The data also can't be edited or deleted.

1. Voting survey creation

Voting can be created by clicking on the 'Create survey' option and selecting the 'Voting' survey type.

2. Editing the voting survey

By default, there is no introduction, the exit page is hidden, and there is a pre-set question with a single answer. Here you can enter the desired question and possible answers, as well as set additional voting preferences in the left-hand window.

3. Voting survey settings

• You can choose if the voting will be an independent survey, which the respondents can access via an URL link, or if it will be embedded in a website.
• You can also select the option of the respondents selecting their gender;
• Within the 'Show intro / conclusion' section, you can set if the respondents see the intro and the exit pages;
• A graphic representation of the answers can be configured in the 'Display statistic' section. The statistics can be shown to all respondents or to administrators only.

Additional settings are displayed by clicking on the 'More settings' option:

• Survey duration or 'Survey start' and 'Survey end';
• Theme (design) choice for the survey; if you want to embed the voting in a website, then select the 'Embed' theme from the drop-down list.

If you want to prevent a respondent from voting multiple times, you need to use the 1KA system for sending email invitations:

4. Sending voting invitations using the 1KA system

In the 'PUBLISH' - 'Invitations' tab, enable the 1KA system for invitations.

Set the Settings for Email Server. Then, choose the right General invitations settings:

• Set the 'Personalized invitationst' to 'Yes';
• Leave the 'Type of invitations' as the default 'Send emails' option
• Leave the 'Code entry' as the default 'Automatically in the URL' option
• Leave the 'Enable the access to the survey without individualized invitation code' as the default unchecked option
• Click the 'Save' button

In the second step ('Add'), add the recipients: select the desired fields, and be sure to enter the email addresses. Then format the e-mail message, and send it.

In the third step ('View/Edit'), we can view the list of email addresses and whether the invitation was sent, as well as the respondent's survey status (non-answer, completed survey, ...).

5. Voting results

Voting results can be viewed in the 'ANALYSE' - 'Statistics' tab or, you want a graphical display of results, in the 'ANALYSE' - 'Graphs' tabs.

The 1KA application uses CKEditor 4.4.7, which provides more advanced options for formatting text, uploading images, files, etc.

By default, the most commonly used functions are shown, but clicking on 'More' opens up additional options. One of the more advanced options worth highlighting is the glossary, which allows you to add definitions or explanations to words that appear in questions and answers.