EDIT

Image Type of Question Layout

The 'Category – Single answer' and 'Table - Single answer' question types enable the use of image layout. With this layout, you can present the question graphically. You can choose the 'Image type' layout in the 'Basic' tab of the question settings, next to the 'Layout' option in the question editor. Additional settings will be available at the bottom of the settings menu:

  • Type of image: you can choose between a star, thumb, smiley, heart, flag or user.
  • Number of answers: select the number of possible answers (number of stars, thumbs, smiley faces, hearts, flags or users).

Example of a survey with image type question >>

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Semantic Differential

The semantic differential is a bipolar evaluation scale, with two opposing adjectives or response values on each side of the scale, e.g. happy/sad, very attractive/not attractive at all, very likely/not likely at all, etc. The semantic differential can be used to measure the respondent's attitude towards ideas, concepts, things, people and events.

Semantic differential as a table

To create a semantic differential in the 1KA tool, when editing a questionnaire, click on 'Add question' in the 'EDIT' – 'Questionnaire' tab (or on the plus sign in the menu on the left) and select 'Single answer tables - Semantic differential'. Enter the corresponding opposite adjectives on the left and right side of the radio buttons.

Semantic differential as a slider

The semantic differential can also be presented in the form of a slider. In the 1KA tool, you can do this by using the question type Data input – Slider. In the Slider's question settings:

  • set the 'Lower limit' to 1 and the 'Upper limit' to 5;
  • check the 'Show slider's interim labels' option;
  • check the 'Show descriptive labels above slider's Min and Max' option.

An example of a survey using a semantic differential >>

Testing Respondents' Attention Using “Trap” Questions

Trap questions (also known as bogus questions) are designed to check whether respondents are cheating by speeding up their completion of the survey. Respondents are thus occasionally asked a trivial question (e.g. to choose a certain answer in a question added for this purpose). If the respondent chooses an incorrect answer, then it can be assumed that they have not paid attention to the content of the question.

The use of trap questions is recommended in the case of panels or in the case of rewards for completing a survey, where the respondent only wants to satisfy the needs of the interviewer by answering quickly or by choosing random answers. It is recommended that these questions are not too difficult, boring, unusual or even offensive.

A study by Baker – Prewitt and Miller (2009) shows that more than 10 % of the respondents are not successful at passing such questions. This research also shows that we can increase the quality of the research by using trap questions:

  • respondents use more time to finish the survey;
  • fewer respondents speed through the survey;
  • fewer respondents choose the same answer at different questions (straight-lining);
  • the smaller likelihood for respondents to miss the next trap question;
  • less mind cheating;
  • respondent’s answers show a higher correlation with the measurement scale.

Respondents' attention can also be enhanced by using a combination of positive and negative statements, which can encourage respondents to read and think more carefully before responding to each statement.

Examples of trap questions >>

 

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Option to Hide Radio and Checkbox Buttons Next to Categories

When editing the ‘Category – Single answer’ and ‘Category - Multiple answers’ question types, the option ‘Hide radio buttons’ or ‘Hide checkbox buttons’ is available in the ‘Advanced’ tab of question settings that open when you click on the question.

This functionality is particularly useful for adjusting the survey for mobile devices, especially in the case of image based-answers. In this case, you can hide the buttons (radio or checkbox) and respondents who will complete the questionnaire via mobile phone will choose the answer or image by tapping on the answer or image instead of the radio/checkbox button.

Example of a survey with hidden radio & checkbox buttons-mobile preview >>

Example of a survey with hidden radio & checkbox buttons-PC preview >>

 

 

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Insert Numerical Answers With Slider

There are two ways to insert a 'Slider' in the questionnaire: you can select it from the list of All question types in the menu on the left, or you can select 'Slider' as the 'Layout' in the question editor for the 'Numeric input' and 'Number Table' question types, with additional options:

  • display of the slider’s handle (the respondents' selection is marked with a circle when this setting is disabled);
  • disable the display of the number above the selected point;
  • display of all possible answers (all possible answers are displayed on the slider - if the slider's handle is enabled answers are shown in the shape of an ellipse and if the slider's handle is disabled answers are displayed in a circle);
  • slider’s step;
  • the lower limit and the upper limit;
  • display of interim lines;
  • display of numerical labels (minimum and maximum);
  • display of descriptive numerical labels;
  • display of descriptive labels at maximum and minimum that can also be renamed;
  • display of default descriptive labels (determine the number and descriptive label that you want to associate with the selected number);
  • display of area labels (determine the number of areas and name them).

Example of a survey with a slider >>

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Survey Duration Based on Date or the Number of Responses

In the 'EDIT' – 'Settings' – 'Activity/quotas' tab, you have the option of setting the duration of the survey, i.e. how long the survey is active and open to the respondents.

Survey Activity

  • Set start time: When you select the option 'Set start time', you can choose the date when the survey should start by clicking on the calendar icon. This means that the survey will become active and accessible to respondents from the selected date onwards.
  • Set end time: By clicking on the second calendar icon next to the option 'Set end time', you can choose the date when the survey should end or close for responses. After this date, the survey will no longer be accessible to respondents for completion.
  • Permanent survey: You can also select the option to make the survey permanent. Under the option 'To:', choose 'Moment of manual deactivation (permanent survey)'. In this case, the survey will remain active for responses until you manually deactivate it. This is useful for surveys that you want to keep open for a longer period without a predetermined end date.

Example of use: For example, if you want the survey to be active from December 1st 2024, to December 15th 2024, you will select December 1st 2024, as the start date in the first calendar and December 15th 2024, as the end date in the second calendar. If you want the survey to be permanent, simply select the option for a permanent survey, and the survey will remain active until you manually deactivate it.

 

Quotas (Limit number of responses)

Users of the 3KA package for individuals as well as users of the business packages for groups can also set a quota (limit the number of responses) and enter the maximum number of responses in the input field. You can set a quota for all responses (including clicks on the introduction (status 3), clicks on the survey (status 4)) or only for the relevant units (partially completed surveys (status 5) and completed surveys (status 6)). Explanations of the different unit statuses can be found in the manual Status of units, relevance, validity and missing values.

When as many respondents as you have specified have answered the survey, the survey will be deactivated and a predefined message will be displayed to respondents: 'Survey reached a maximum response count.'. Clicking on the 'pencil' icon next to the message will open the 'EDIT' - 'Settings' - 'Standard words' tab, where you can edit the message as you wish. For example, if your survey serves as a sign-up form for a workshop where you will accept a maximum of 40 registrations, you can set the message to be displayed to respondents when the quota is reached. E.g. "Registration for the workshop is closed." or "All places for the workshop are filled".

You can access the data and analyses without restriction, regardless of the survey duration and quota settings. More >>


Some of the functionalities described are only available for users of the 3KA package for individuals, and for users of the business packages for groups.


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Notifications

The 1KA application offers different types of notifications, e.g. notifications of new survey entries, notifications of survey expiration, notifications of changes of the survey activity, as well as notifications of survey deletion. All these notifications can be activated and edited in the 'EDIT' – 'Settings' – 'Notifications' tab.

1. The 'Completed survey' sub-tab will be displayed first.

Here you can select the recipients that will receive the notifications: respondents who completed the survey; respondents, registered to our system; the author of the survey and additional editors to whom the author has assigned access; additional recipients.

You also have the option of editing the notification that will be sent to the recipients you specified. The message is pre-set but can be customised, and you can also insert additional variables, which will be automatically displayed in the message.

If you want the date of completion to be displayed, then use [DATE]; if you want the respondent’s answers to be displayed in PDF form, use [PDF] in the message.

You can add the name of the survey into the notification by using [SURVEY]. A link to the survey site can be added using the [SITE] command, and if you wish to enable survey editing, use the [URL] command. More about additional variables can be accessed at the right of the message editor in the gray instructions field. When you change or edit anything, you must click the 'Save changes' button.

Notification of completed survey in the case of multiple languages within the survey

In the case of multiple languages within the survey, you can create customized messages for different languages. You can do this by checking the option 'respondent'. Under the 'respondents' you will see an option for languages you set earlier, for example 'Respondent - English'. Click on the 'Own e-mail design' icon to form an e-mail message and enter the text that should be sent to respondents who complete the questionnaire in this particular language (e.g. English language). In the default 'Message' box below, you should enter the message for respondents that will complete the questionnaire in the default survey language.

2. The 1KA application offers the option of notifications for 'Survey expiration date'.

Here you can set when you will receive the notification of survey expiration – set the number of days before the expiration to receive a notification to your email address. You can also select the individuals who have access to the survey or specify additional recipients by entering each email address in a separate row.

You can also use additional variables. In addition to the aforementioned commands, you can also use the variable [DAYS], which tells you how many days the survey has been active, i.e. its time interval. All changes must be saved with the 'Save changes' button.

3. Notifications for 'Activation changes' can also be configured.

You can specify if the notification is sent to the editor and those who have access to survey editing, and/or additional recipients. You can also edit the activation/deactivation message and can use system variables from the database.

4. Lastly, you can configure notification on 'Survey deletion'.

When a survey is deleted, the 1KA system can send an automatic notification to selected emails. You can either send the notification to the author of the survey or individuals who have access to the survey, as well as to additional recipients by entering each email address in a separate row. The message is already pre-set but can be customised, and system variables can be added, which are found to the right in the gray field.


The functionality is available for users of the 2KA and 3KA package for individuals, and for users of the business packages for groups.


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Labelling a Question as Mandatory

You can label a specific question as mandatory in the 'EDIT' – 'Questionnaire' tab, in the right-hand side menu which is accessed by clicking on the question you want to edit. Tick the option 'Question is mandatory' and choose how respondents will be reminded of the question:

  1. Soft reminder: the application will warn the respondent of the unanswered question, but will still allow them to continue;
  2. Hard reminder: the application will not allow the respondent to continue until the question has been answered.

There is also a setting to set either a soft or hard reminder for all questions in the survey, or to remove reminder from all questions. These settings are available in the 'EDIT' - 'Settings' - 'Basic info' - 'Alerts' tab.

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1KA is free to use for basic users