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Granting Survey Access to 1KA Helpdesk
Protecting user data is one of 1KA's top priorities. Access to data is limited to the author (editor) of the survey and additional co-editors, which are added by the author of the survey.
1KA's helpdesk and the website administrator of www.1KA.si do not have access to surveys and data without the explicit consent of the user.
In case the user requires assistance from 1KA’s administrators, the user must grant temporary access to 1KA's helpdesk (until the issue is resolved). Despite granted access, administrators are still committed to the highest standards of privacy protection, as defined in the Terms of Use.
Each survey has an icon in the top left corner which enables you to grant access to 1KA's helpdesk and administrators. You have to click 'Grant access to help centre'.
The author can add co-editors in the tab 'EDIT' – 'Settings' – 'Editor access'.
Related content
GDPR Settings for Editors
The video guide shows how to edit your GDPR profile in 1KA, which will apply to all your surveys. All users have a GDPR tab with various settings and options that apply to all user surveys.
Copying the Survey
The video guide shows how to copy an existing survey in 1KA.
Each survey we previously created or have access to edit can be copied and reused to collect data.
Adding Additional Survey Editors
The video tutorial shows how to share a survey with other editors in 1KA.
