Problems with Registering or Logging in via Facebook
Can You Help Me Design My Survey?
Can I Request the Removal of a Survey?
Which Browser Should I Use When Creating a Survey?
Why Haven't I Received a Confirmation E-mail After Registering?
Common questions about ARNES (AAI) login and the use of the 1KA tool.
Frequently Asked Questions About Private, Business and AAI Use of 1KA Tool
How Is the 1KA Tool Tested?
What Kind of Customer Support Does 1KA Offer?
Are Mobile Surveys Supported in 1KA?
What About Underage Respondents?
How long does the survey remain stored and how long is it active?
What is the limit on the number of questions and respondents?
Is It Possible to Create Several Different Versions of a Questionnaire, With Each Version Randomly Assigned to a Respondent?
My survey has disappeared
Why can't I log in to 1KA?
Can I Change My Existing 1KA Login Email Address?
Why Is My Registration or Login Password Invalid?
Does 1KA Allow Offline Surveys on a Laptop PC or USB Drive?
How Safe Is It to Store Data in 1KA?
What Are The Limits of Free Customer Support?
How Do I Change or Update My Browser?
Why Doesn't The CAPTCHA Image Show Up?
How Do I Reference/Cite the Use of 1KA in My Work?
What Are the Terms of Use For the 1KA Tool?
Why Are the Pages Not Displayed Correctly and Why Is the Content Overlapping?
How Do I Clear Cookies in My Browser?
Where Can I Change the Language of the Survey and 1KA Application?
What Information Should I Include When I Publish a Report?

User guide

1KA is free to use for basic users